The Pet Carers Code of Conduct is there to benefit and enhance the entire pet caring experience, and to ensure the facilitation of 100% smooth and successful pet care booking for our pet owners and our approved pet carers.
Everything we do is with the approved pet carer convenience and security and welfare in mind.
It is important to be aware that the detail of the Pet Carers Code of Conduct is not new, and these have always been our policies and guidelines within the Terms & Conditions as agreed to by approved pet carers at the time of joining TPC. The only difference now is the positioning of this information, and to make it a more enhanced message, we surface it earlier for carers to see.
As our pet owner and approved pet carer community is ever growing we have a responsibility to ensure that all existing and new pet carers, are fully aware of their responsibilities in being a Trusted Pet Carers approved carer, for the benefit of everyone.
Do note this is an industry standard. Each of the Code of Conduct points are we believe, very reasonable and purely in line with what our pet owners already expect from a pet carer, this code provides that extra level of assurance and security so that both sides pet owners and pet carers can fully understand their responsibilities to each other.
Code of Conduct
Please read this Code of Conduct carefully. They will help to ensure that all approved carers for Trusted Pet Carers enjoy seamless and happy pet care bookings
As a approved carer of Trusted Pet Carers, you are entering into a caring pet community of mutual respect and trust. To ensure our pet care community can remain the safe and respectful place that we are so proud of, we ask that you familiarise yourself with our mission and ethos set out in this pledge and live these values while an approved pet carer for Trusted Pet Carers .
Acceptance of our Code on Conduct
Becoming an approved care for Trusted Pet Carers constitutes acceptance of our Code on Conduct Our Code on Conduct may change at any point and we will ensure the latest version is available on our website. We do everything we can to provide a professional, caring pet service. If you have any feedback that would help us improve our service, please let us known